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Escape Room frequently Asked Questions

What is an escape room?

How many people do I need?

What is an escape room?


An escape room is an activity in which the players solve a variety of fun cerebral and physical puzzles using leads, clues, and physical objects they discover as they explore inside the room itself. The room has an engaging theme. The players are given a time limit to reach their ultimate objective to “escape”.

When can we go?

How many people do I need?

What is an escape room?


We are open Tuesday - Saturday by reservation. Times vary depending on day and time of year. You may click the red “Check Availability & Book” button below, then select the room to check available dates and times. Best if booked with 24 hour notice.

Check Availability & Book

How many people do I need?

How many people do I need?

How many people do I need?

  

We require a minimum of 3 people paid for a reservation. If a group of 2 pays for 3 people the room can be booked. The rooms are intended to be run with groups of 3 - 8. The Untouchables has a max of 9 people. The Cursed Treasure has a max of 10 people. The Blizzard escape has space for groups up to 7 people.

Weekdays we are set up to run one room at a time. If you have a group that needs 2 rooms at the same time please contact us at info@exitstrategyescaperoom.com.



Book Now

Any age requirements?

Any age requirements?

How many people do I need?

 

Due to the difficulty in puzzles/tasks we suggest the minimum age of 12 years old. That is just a suggestion based on difficulty. Children 7+ have enjoyed the escape room as part of a family. Please be aware: The Untouchables Room features bottles of liquor / wine, as well as cigars. The Cursed Treasure room features bottles of rum and a fake pouch of tobacco.  Minors under 16 years old must be accompanied by an adult. 

Price?

Any age requirements?

Price?


All our rooms are now private. Meaning you wont be mixed with another group. Pricing is per person and varies depending on your group size.

Group of 3: $35 per person

Group of 4-5: $32 per person 

Group of 6+: $27 per person


*The Cursed Treasure although tight, can hold up to 10 people. The Untouchables can hold 9 people. The Through the Looking Glass room has a max of 8 people. The Blizzard escape has a max of 7 people.

Hours?

Any age requirements?

Price?

Rooms are available Tuesday - Saturday between the following times (by reservation):


Tuesday - Thursday

11:30 AM -7:00 PM


Friday & Saturday

11:00 AM - 7:30 PM


Click "book now" for live availability.

Book Now

Where is it?

How long does the escape room last?

Where can I park?

Downtown Cumberland Maryland


We're in Cumberland, MD a easy drive from Deep Creek Lake or Rocky Gap!

Address:

3 Pershing Street. Cumberland MD 21502

Room 306, 3rd Floor

(This is inside the Allegany Museum Building)

You'll also see signs for the Comptroller of Maryland as we are in the same building

Watch Video

Where can I park?

How long does the escape room last?

Where can I park?

 Paid: (Weekdays before 5pm)

Canal Place Lot (13 Canal St) ($1/ hr). 

Metered on-street parking along Pershing St. or the MPA Lot 7 on Pershing St. ($1/hr).


Free parking after 5pm and all-day on weekends for on-street parking or in the MPA Lot 7 on Pershing St.


Parking on-site at the Allegany museum is ONLY available after 5 pm or all day Saturday. 


Learn More

How long does the escape room last?

How long does the escape room last?

How long does the escape room last?

We ask you to be here 15 minutes before the start time to get checked in. You will be in the room for up to 60 minutes. From arrival to departure, expect to be here as long as about 90 mins.


You must be prompt to your reserved time. We do not have a buffer for late arrivals. 

Can I have a birthday party?

How do I purchase a gift certificate?

How long does the escape room last?

  

We've had many groups celebrate a birthday with one of our escape rooms. Unfortunately, we do not have space available for a reception with food or drink. Enjoy our escape room and then within a short walk are many great restaurants in Downtown Cumberland.



How do I purchase a gift certificate?

How do I purchase a gift certificate?

How do I purchase a gift certificate?

  

You can purchase a digital gift certificate for any amount. Keep in mind our rooms are $27-$35 per person (depending on group size). Chose to email the recipient the gift code or email it to yourself and print it out to give at a later date. 



Gift Certificates

Where can I read / leave a review?

How do I purchase a gift certificate?

How do I purchase a gift certificate?

  

We love hearing from our customers about their experience! We have reviews on Facebook,  Google, and TripAdvisor.

Read Reviews

Terms and Conditions

Please be aware:

  • Making a Reservation: It is the customer(s) responsibility to accurately provide their information when booking online, selecting the correct room, date, time. We are located at 3 Pershing St. Room 306, Cumberland, MD 21502. Be aware of the drive time from your location before booking. Confirmations are sent to the provided email. We do not call or text confirmations. Once you submit a reservation, a staff members schedule is adjusted accordingly, our cancellation policy goes into effect. 


  •  Rules: Players must follow all rules and instructions given at the beginning of the event, and are responsible for any damages from misuse or brute force. Reservations may only be made by participants 18 or older. We recommend a minimum age of 12. Anyone 12 or younger must be accompanied by an adult 18 or older. To the fullest extent permissible by applicable law; Exit Strategy Escape Room Owner including all employees or agents shall not be responsible for any risk, hazard, danger, security, safety and/or protection for Exit Strategy Escape Room Game. You shall be solely responsible, answerable and accountable for your personal safety, security, body condition, disease transmission, pregnancy and/or health condition while you participate and/or play Exit Strategy Escape Room Games. Exit Strategy Escape Room Owner hereby expressly warns that the Exit Strategy Escape Room Game may be hazardous, risky, and unsafe. You and your party shall be duly informed and understand the underlying danger, risk, hazard of the Exit Strategy Escape Room Game and shall further confirm, ensure and guard against your body condition and personal safety while participating in the Exit Strategy Escape Room Game. You undertake to complete the Exit Strategy Escape Room Game in accordance to the instruction and rules specified by Exit Strategy Escape Room Owner, employees or agents. Failing which, Exit Strategy Escape Room Owner including the employees or agents shall have the right and power to decline or refuse your entry to the Site. 


  • Liability: Players are responsible for any damages they cause through brute force or misuse.  


  • Personal items:: Players must keep their personal items at their own risk. Any items left in the check-in room are done at your own risk. Exit Strategy Escape Room, and their employees are not responsible for personal items.  


  • Electronics: Players must not use electronic devices, including phones, cameras, and tablets. 


  • Photos and videos: Players must not take photos or videos without permission. We’ll offer a chance for photos at the conclusion of the room at specific locations, as not to give away trade secrets. While on-site you are subject to video and audio surveillance. Participating in the escape room game you hereby grant Exit Strategy Escape Room permission to use your likeness in a photograph, video, or other digital media (“photo”) in any and all of its publications, including web-based publications, without payment or other consideration. I understand and agree that all photos will become the property of the Exit Strategy Escape Room and will not be returned. I hereby irrevocably authorize the Exit Strategy Escape Room to edit, alter, copy, exhibit, publish, or distribute these photos for any lawful purpose. In addition, I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. I hereby hold harmless, release, and forever discharge the Exit Strategy Escape Room from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. 


  • Dangerous items: Players must not bring dangerous items, such as weapons or explosives. We may refuse entry or ask to leave during the event and you’ll forfeit your reservation with no refund.  


  • Intoxication: Players must not enter the escape room while intoxicated or under the influence of drugs. We may refuse entry or ask to leave during the event and you’ll forfeit your reservation with no refund.  


  • Late arrivals: Players who are late may have their time reduced. We asked that you arrive 15 minutes before your reserved time. The 60 minute clock will start regardless of your arrival 15 minutes past reserved time. The room will be considered a no-show after 30 minutes from the reserved time. Rooms will conclude at the latest 75 minutes after the reserved time. No refunds for day off cancelations or no-shows.  


  • Cancellation Policy: We require 48 hours notice to cancel a reservation for a full refund. Cancellations with 24-48 hour notice will receive store credit. No refunds for cancellations inside of 24 hours or no-shows. 

 

Exit Strategy Escape Room

Address:

3 Pershing St. Room 306

Cumberland, MD 21502

Email:

info@exitstrageyescaperoom.com 

Phone:

301-876-7964  

This doesnt look like an Escape room?

Entering from Pershing St. (Not Wheelchair accessible)

Don't turn find us into an escape room puzzle. Watch this video to see how easy it is to finds us on the 3rd floor.  The wheelchair accessible entrance is on the Comptroller of Maryland side, see video below. 

Entering from the Comptroller of Maryland side (wheelchair accessible ramp)

The parking lot on this side is permit only weekdays before 5PM. Feel free to park here after 5pm on weekdays and all day Saturdays. 

Tripadvisor Travelers' Choice Award Winner 2024

Cancellation Policy:

We require 48 hours notice to cancel a reservation for a full refund. No refunds for day-of cancelations. Store credit for cancellations with 24-48 hours notice.


Book Now

3 Pershing St, Room 306, Cumberland, MD 21502

Ph: 301-876-7964

Open: Tuesday - Saturday (by reservation)

Terms and Conditions 

Cancellation Policy: We require 48 hours notice to cancel a reservation for a full refund. No refunds for day-of cancelations. Store credit for cancellations with 24-48 hours notice.

Copyright © 2018 Exit Strategy Escape Room - All Rights Reserved.

Editor: Brandon Stafford

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